Privacy Policy

Privacy Policy – Dorte Maison

At Dorte Maison, we take the protection of our customers’ personal data seriously. This Privacy Policy outlines how we collect, use, store, and protect your information when you use our website or services. By engaging with Dorte Maison, you agree to the practices described below.


1. Personal Data We Collect

We collect personal data to provide a smooth and secure shopping experience. This may include:

  • First and last name

  • Shipping and billing address

  • Email address

  • Phone number

  • Payment information


2. Use of Personal Data

The data collected may be used for the following purposes:

  • Processing and shipping orders

  • Managing payments and preventing fraud

  • Communicating with customers about their orders or our services

  • Responding to inquiries and improving customer service

  • Sending updates about products, promotions, and events (only with prior consent)


3. Sharing of Personal Data

Dorte Maison does not sell or rent personal data to third parties. We only share data under the following conditions:

  • With service providers (e.g., payment processors, shipping partners) to fulfill your order

  • When required by law or in response to legal proceedings

  • To protect the rights, property, or safety of Dorte Maison, our customers, or the public


4. Data Security

We implement appropriate technical and organizational measures to safeguard personal information from unauthorized access, alteration, disclosure, or destruction. These include:

  • Encryption technologies for secure payment transactions

  • Restricted access to personal data for authorized personnel and service providers only


5. Data Retention

We retain your personal data only as long as necessary to fulfill the purposes for which it was collected — including to meet legal, tax, accounting, or reporting requirements.


6. Your Rights (under Canadian Privacy Law – PIPEDA)

As a Canadian resident, you have the right to:

  • Access: Request a copy of the personal information we hold about you

  • Correction: Request correction of any inaccurate or incomplete data

  • Withdrawal of consent: Withdraw consent for marketing or data processing at any time

  • Deletion: Request deletion of your personal data, subject to legal limitations

To exercise any of these rights, please contact us at the email provided below.


7. Cookies and Similar Technologies

Dorte Maison uses cookies to enhance your experience on our website. Cookies help remember your preferences and track how the site is used for improvement purposes.
You can disable cookies in your browser settings, but this may affect certain site features.


8. Changes to This Policy

This policy may be updated from time to time. Any changes will be posted on this page with an updated effective date.
We encourage users to review this page periodically to stay informed.


9. Contact Information

For questions about this Privacy Policy or to exercise your privacy rights, please contact us at:

Email: info@dorte-maison.com

Dorte Maison is committed to processing your personal data in a responsible, secure, and lawful manner in compliance with applicable Canadian privacy laws.